New England Mac Support

Privacy Policy

Effective Date: 03/17/2026

1. Information We Collect

We may collect the following types of information:

Personal Information

* Name

* Email address

* Phone number

* Service address (for onsite visits)

Device & Service Information

* Device type and details

* Service history

* Support requests

Website Usage Data

* IP address

* Browser type

* Pages visited

* Cookies and tracking data

2. How We Use Your Information

We use collected information to:

* Provide and manage services

* Communicate with you about appointments and support

* Improve our Website and services

* Send updates or service-related notifications

We do not sell your personal information.

3. Data Sharing

We may share your information only when necessary with:

* Payment processors

* Scheduling or CRM platforms

* Legal authorities if required by law

4. Data Security

We take reasonable measures to protect your information, including:

* Secure systems and hosting

* Limited access to sensitive data

However, no system is 100% secure.

5. Cookies & Tracking

Our Website may use cookies to:

* Improve user experience

* Analyze traffic and usage

You can disable cookies through your browser settings.

6. Your Rights

You may request to:

* Access your personal data

* Correct inaccurate information

* Request deletion of your data

To do so, contact us using the information below.

7. Data Retention

We retain information only as long as necessary to:

* Provide services

* Comply with legal obligations

8. Third-Party Services

We may use third-party tools (e.g., booking systems, analytics). These services have their own privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Information

New England Mac Support

Email: [contact@newenglandmacsupport.com](mailto:contact@newenglandmacsupport.com)

Phone: 860-430-0891

By using this Website, you consent to this Privacy Policy.